Block & Estate Management

Block & Estate Management


Block & Estate Management is our core business and we have established a reputation for being professional, reliable, and proactive, whilst at the same time adopting a flexible approach to the properties under our management.

We provide the full range of Block Management services for a variety of sites across the Northwest and
are consistently recommended for our quality service and proactive approach.

Our aim is to simplify the process of estate and block management and to produce a more cost-effective outcome for residents, lessees and freeholders that gives complete transparency to blocks under our management.

 

We seek to be seen as partner rather than merely a service provider and feel flexibility and adapting our management style to each specific block’s needs is what sets Northmode apart from many. As with many of our managed sites, we’ve strived to develop strong rapport with the residents, which we believe is a significant value to many.


Our dedicated hands-on Block Management team work diligently behind the scenes to make sure that your block remains well maintained and is clean, safe and secure for residents. We conduct regular onsite inspections to ensure that the properties we manage are kept and maintained to a high standard.

Why Northmode?


1. Personalised Block Management:

We understand the unique needs of every block and our approach is not one-size-fits-all; instead, we pride ourselves on offering tailored solutions to address the specific requirements of your block.


2. Proactive Maintenance and Account Management:

As part of our routine management, site inspections are a part of everyday life for us and helps to keep an eye out for things that might become problems in the future and help budget appropriately. It’s how we get to know your block inside and out. 

It’s just a standard part of good building and facilities management.


3. Cost-Effective Services and Transparent Communication:

We prioritise cost-effectiveness without compromising the quality in services. Additionally, we understand the significance of clear and transparent communication and why it is our priority for concerns to be heard and addressed promptly.


4. Out of Hours Support:

Northmode provides an out of hours 24-hour support helpline. This commitment to availability reflects our dedication to providing support to our clients, contributing to the peace of mind of residents.


Choose Northmode for a block management partner rather than merely a service provider. Our personalised approach makes us the ideal choice for your property management needs.

Roles & Responsibilities


  • Duties & Responsibilities

    - Fire alarm testing

    - Health & Safety inspections

    - General service testing

    - Communal area management (bin store, garden, hallways etc)

    - Communal area cleaning

    - Emergency 24 hour helpline

    - Caretaker spot checks

    - Communal area utility bills

    - Repairs and maintenance where required

    - Serve appropriate notices where required

  • Administration & Legal Duties

    - Ground rent collection (if required)

    - Preparation and submission of each block

    -  Manage client and reserve account- 

    - Deal with lessees enquiries

    - Respond to enquiries during sale and purchase of apartments

  • Management

    - Site inspections

    - Planned maintenance schedule

    - Reactive maintenance handling

    - Contractor appointments

    - Utility arrangements

    - Mobilisation and setup

  • Communication

    - Client communication and reporting

    - Resident communication

    - Engagement with Residents 

    - Associations/Steering Groups

    - No call centres

  • Major Works

    - Long term maintenance planning

    - Section 20 process

    - Working with surveyors

    - Managing works projects

  • Insurance

    - Arrange buildings insurance

    - Arrange building revaluations

    - Arrange public liability insurance

    - Arrange employer's liability insurance

    - Handle insurance claims

  • Health & Safety

    - Arrange health & safety and fire risk assessments

    - Risk management

    - Compliance

    - In-house expertise

Management Fees

When it comes to block management fees, the amount can fluctuate based on factors such as the size and characteristics of the residential estate being managed.

At Northmode, we understand that each property is unique, and therefore, our fees are not fixed but rather negotiable.

Our approach involves establishing base rates that serve as a starting point for negotiations. These base rates are designed to provide a foundation for our discussions, taking into consideration the specific needs and requirements of your residential estate. We believe in flexibility and tailor our services to align with the distinct characteristics of each property under our management.


The cost is broken down by several factors. These include:

  • Number of units
  • Complexity of management
  • Size of the development
  • Length of management time


To gain a clearer understanding of the base rates applicable to your situation and to explore how we can customise our services to meet your needs, we encourage you to get in touch with us. We can provide you with detailed information about our flexible fee structure and discuss how Northmode can bring value to your residential estate.

Our Promise to you


Constant Professionalism

We will always work with care, diligence and skill. We care about and take pride in what we do. Our team share's the same values and all want to deliver results for our clients.

Attentive

We take responsibility for our duties and actions. We share and consult on important management matters; from budgets to planned and long term maintenance.

Approachability


We are not a faceless organisation, we work with residents and leaseholders in non-adversarial manner. We are always here to make sure things runs smoothly, so you can get on with other things.

Straightforward & Transparent

We present information in plain language to facilitate the understanding, decision process and the follow up of any management matters.

If you're contemplating a change of management and would like to kickstart the process to having a personalised, resident focused management team on your side, why not contact us today to discuss your management needs and discover the customised block management solutions we can offer.

Get a Quote

Send us your details for more information about this service and to request a quote.

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