When you first instruct us on either of  our packages you will have to pay a Set Up Fee. This fee covers all the cost of advertising, finding a tenant and drawing up agreements etc.

The Set Up Fee is payable each time you instruct us to find a new tenant for your property.

Our rigorous marketing activities at branch level and online, attract a constant flow of prospective tenants. These include high traffic websites dedicated to finding you the right tenant 24 hours a day; extensive Google product marketing; listing and advertising on major UK property portals including Rightmove, Primelocation and Zoopla and using social media.

Landlords and letting agents are required to register tenants’ deposits with an approved Tenancy Deposit Scheme. At Northmode we register deposits with TDS scheme which are then held in scheme itself.  The Tenancy Deposit Scheme is there to protect the tenant’s money and help to resolve any disputes at the end of the tenancy.

If you choose a Rent Collect or Fully Managed service, we will organise for the tenant to pay the rent via standing order or direct debit. We will then transfer the money to your account minus our commission and any outgoings or fees (such as maintenance work fees). 

Our strategy for managing rent payments works well mainly because our reference process which is extremely thorough at the outset.

It is sensible to insure yourself against non payment of rent. 

Northmode can provide Landlords with Insurance protection.

You will receive a full policy document upon application. This policy will set out the terms, conditions and limitations of this product.

You have to pay service charges because it is in the terms of your lease and is legally binding. Therefore, if you do not pay, it will end in legal action being taken against you. As trustees of the service charge fund, we are also legally bound to ensure that those who should pay, pay their service charge. It is also crucial for us as your Managing Agent that service charges are paid on time, to ensure that sufficient funds are available to continue the services we provide.

Either the tenant pays to fix the damage, or the cost for fixing the damage is removed from the tenant’s security deposit at the end of the tenancy. However, fair wear and tear should be allowed for.

Most of the properties we let are also professionally managed by us so you can be sure that if there's a problem, we will respond promptly to resolve any issues.

We even have an emergency line manned 24/7, so should the unexpected occur, we’re on hand to provide help and reassurance.

This means you can relax knowing everything is being taken care of.

After all, no one wants their holidays, weekends or evenings interrupted. When something needs to be done, we have a database of vetted, reputable contractors on hand, many of which have worked with us for several years. They also provide the very best quality of workmanship and at a competitive price, keeping landlords worry-free.

Choosing a property manager or our fully managed service option allows you to completely relax.

You never have to worry about the let. 

It creates a professional distance between you and the tenancy, and means you can avoid having to deal with all the bad bits like rent arrears and deposit disputes!

Northmode are proud members of ARLA Propertymark (the Association of Residential Letting Agents); members of The Property Redress Scheme for Lettings and the Tenancy Deposit Scheme. 

Compliance is important to us and we thoroughly support agent accountability within the property sector.

At Northmode we strive to always be available beyond regular business hours. 

We pick up the phone, we’re friendly and we get the job done!

Northmode Properties are based in Manchester Uk. Over the years, we have built a substantial portfolio covering Manchester and have recently expanded to the surrounding areas including Bolton & Bury.

If your property is based within these areas, please do not hesitate to contact us to discuss your personalised requirements.

Block management is important for both property owners and residents because it helps ensure that a building is well-maintained. Not only that, but best practice block management ensures that residents have a safe and pleasant living environment.

The responsibilities of a block manager can vary depending on the size of the building, as well as the needs and expectations of the residents. Block managers deal with everything from maintenance and repairs to financial management and compliance. There’s a lot that goes into the role but ultimately, block managers ensure that the building is managed and maintained properly so residents can enjoy a clean, safe and secure living environment. 

Service charges are levied to recover the costs they incur in providing services to a block or estate. The way in which individual service charges are organised is set out in individual tenancy agreements. The charges cover the cost of general maintenance and repairs, insurance of the building and, where the services are provided, lifts, lighting and cleaning and maintenance of communal areas etc.

You have to pay service charges because it is in the terms of your lease and is legally binding. Therefore, if you do not pay, it will end in legal action being taken against you. As trustees of the service charge fund, we are also legally bound to ensure that those who should pay, pay their service charge. It is also crucial for us as your Managing Agent that service charges are paid on time, to ensure that sufficient funds are available to continue the services we provide.

When setting a service charge we review historic costs, future trends and our knowledge of the particular development. Whilst we seek to provide an excellent service at a fair price, many of the costs are dictated by external forces such as new regulations and legislation, cost pressures from suppliers and the requirements of the development owners.

Leaseholders will generally have to pay Service Charges to a company who maintains the communal parts of the block or building.

These parts of a building are identified in the lease and may well be the roof and overall structure of the building. Legislation requires that leaseholders are served notices in a prescribed format and procedure informing them when the company who maintains their building is about to incur an expense more than £250 per unit.

If the Section 20 consultation procedure is not followed and dispensation is not awarded by the Tribunal, this can create major financial issues when Major Works are required.

The Right to Manage allows owners of long-leaseholds to take over the responsibility of the management of their property.

The Commonhold and Leasehold Reform Act 2002 introduced the The Right to Manage (RTM). Through a statutory right, the leaseholders can take over the management of their building by setting up a special company – this is a right to manage company.

To exercise this right  the leaseholders do not need the landlord’s permission, prove any mismanagement or obtain authority from a court. With the right to manage come significant responsibility so it essential that leaseholders know what they are doing and that the correct process and procedures are followed. 

Whilst generally a voluntary role in the case of a Residents’ Management Company, which may be established for the  ownership and / or management of a apartment block, the role of director is more than a vanity title. The responsabilites are the same as for any other company director.  Ensure that you are informed, before accepting such a position, visit the Companies House website to see what is involved.

The LPE1 form refers to the Leasehold Property Enquiry form, used to obtain information about the leasehold property that is for sale. This really important information notifies a buyer if any potential issues exist in the running and management of the leasehold building. It clarifies the level of Service Charge and any Ground rent. Part of it is the budget for the current year and for future expenditure and potential liabilities.

When any leasehold property is sold the there is a requirement for information. Generally the Managing Agent or the Management Company Director completes the replies to the Leasehold Property Enquiry form (LPE1) for the prospective purchaser and their advisers.

Service charges are collected in line with covenants of your lease (so can vary slightly from client to client) but in every case, we use a step-by-step process to request and chase any outstanding payments.

No. Northmode are the acting managing agent on behalf of your Freeholder or Management Company. Our responsibilities are directly held to either of these parties, with the Lease remaining to stipulate your relationship to them.