Tenancy Agreement Problems (and how to avoid them!)

4 March 2024

The most important piece of paperwork for any landlord and tenant is the tenancy agreement.

But it’s also a document that can cause huge problems if it contains incorrect information or isn’t the correct type of agreement.

In this guide, we explain everything Landlords and tenants need to know about the different types of tenancy agreement, outline some common problems and reveal how you can avoid them.


What is a Tenancy Agreement?

A tenancy agreement is a legal contract between a landlord and a tenant that outlines the terms and conditions and obligations of both while the tenant rents a property.


Types of tenancy agreement

The different types of private tenancy agreement in the UK include:

  • Assured Shorthold Tenancies
  • Assured Tenancies
  • Regulated Tenancies


What is a shorthold tenancy agreement?

Assured Shorthold Tenancies are the most common private rental agreements between residential landlords and tenants.

Assured Shorthold Tenancies are issued when:

  • The landlord and tenant don’t live in the same property
  • The tenant is renting a private property through a private landlord
  • The tenant has control over the property and who visits it
  • The tenancy began on or after February 28, 1997

Assured Shorthold Tenancies can be:

  • Signed by joint tenants, meaning more than one person is responsible for any rent arrears or damage caused to the property by other tenants or visitors
  • In place for a fixed term or as a periodic agreement, which rolls on a weekly or monthly basis


What is an assured tenancy?
Assured tenancies were the most common form of private rental agreement until 1997, when assured shorthold tenancies became the default agreement.

The main difference between an assured tenancy and an assured shorthold tenancy is security of tenure.

With an assured tenancy, the tenant has indefinite rights to live in the property as long as they continue to meet the terms of the agreement.

A tenancy may be an assured tenancy if it started between January 1989 and February 1997 and hasn’t been amended to an assured shorthold tenancy since.

Although assured tenancies are rarely used by private landlords, they are still used by housing associations.


What is a regulated tenancy?

Under a regulated tenancy, tenants are charged ‘fair’ rent with a maximum amount issued by the Valuation Office Agency which is reviewed every two years.

Regulated tenancies offer tenants lifelong tenure so long as they continue to pay rent and stick to the terms of the agreement.

Most remaining regulated tenancies started before January 15, 1989.


What is a rolling tenancy agreement?

A rolling or periodic tenancy is an agreement that renews either weekly or monthly with no end date.

Periodic tenancies usually kick in at the end of a fixed term assured shorthold tenancy and can be ended by either the landlord or the tenant giving the required notice to the other.


What are express terms in a tenancy agreement?

Express terms are those written into the tenancy agreement and agreed by the landlord and tenant when the agreement is signed.

A written tenancy agreement should include:

  • The tenant(s) name(s) and the landlord's name
  • The address of the property being let
  • The start date of the tenancy
  • Any details of other people using the property and on what basis
  • The length of the tenancy
  • The monthly rent amount, how often it should be paid and how
  • What else is included in the rent, i.e. council tax, utility bills etc
  • Details of other services provided and the charges (if any) for these, i.e. gardening, cleaning.
  • The amount of notice required for either the landlord or tenant to end the tenancy


What are implied terms in a tenancy agreement?

Implied terms are those supported by laws and regulations and form part of all tenancy agreements.

So, even though they may not be set out in a written tenancy agreement, they still form part of the contract between landlord and tenant.

Those terms could include:

  • Carrying out basic repairs to water supply, gas, electricity, sanitation, and heating
  • The tenant's right to peaceful enjoyment of the property, without harassment from the landlord
  • The tenant’s obligation to not cause damage to the property
  • The tenant’s obligation to provide access to the property for repair work


When does a tenancy agreement become legally binding?

Tenancy agreements, like all legal documents and contracts, become legally binding as soon as the landlord and tenant have signed the document.

Those signatures are statements from both the landlord and the tenant that they agree to the terms set out in the agreement.


What makes a tenancy agreement invalid?

Any tenancy agreement that states either the landlord or the tenant has fewer rights than those laid out in law is an invalid tenancy agreement.

A tenancy agreement also shouldn’t contain any unfair terms that disadvantage the tenant or landlord, including:

  • Terms stating the tenant must pay for repairs that are the landlord’s obligation
  • Terms stating the landlord can enter the property at any time without notice

These kinds of terms would not be legally binding for the tenant, but the remaining fair terms in the agreement would be.


What happens when a tenancy agreement is broken?

If either a tenant or landlord breaches the terms of their tenancy agreement, the other may be able to take action.

Possible tenant tenancy breaches

The most common breaches of tenancy agreements by tenants include:

  • Failing to pay their rent in full or on time
  • Smoking in the property
  • Anti-social behaviour
  • Causing damage to the property
  • Sub-letting a room without permission
  • Keeping pets without permission

If a landlord deems a tenant to be in breach of their agreement, they may be able to regain possession of their property before the end of a fixed term through a section 8 notice.


Possible landlord tenancy breaches

Landlord tenancy breaches are thankfully rare, but could include:

  • Entering the property without permission or with force
  • An unlawful eviction of a tenant
  • Failure to comply with health and safety legislation
  • Failure to comply with enforcement action
  • Failure to licence a property that requires a licence, such as a large House in Multiple Occupation (HMO)

If a tenant is affected by their landlord breaching the terms of a tenancy agreement, they may be able to take them to court.


Common problems with tenancy agreements

Common problems with tenancy agreements in the UK include:

1. Not having a written tenancy agreement

While having a written tenancy agreement isn’t a legal requirement, only having a verbal agreement can result in a situation where it’s one person’s word against the other.

Even if the relationship between a landlord and their tenant is strong, a verbal tenancy agreement is never recommended.


2. Having the wrong type of tenancy agreement

Most tenancy agreements are assured shorthold tenancies – but not always.

Scenarios where a different tenancy agreement may be required include:

  • When the tenant is a business or limited company
  • When the landlord lives in the same building but in a self-contained dwelling
  • When the annual rent exceeds £100,000

Having the right agreement in place in crucial and the best way to ensure you do is to use a letting agent.


3. An unsigned tenancy agreement

All tenancy agreements should be signed by both the landlord and the tenant before the tenant moves in.

A tenancy agreement that hasn’t been signed may mean one or both parties are not bound by the terms within it.

‘’When signing a tenancy agreement as a tenant, always check the finer details and agree to your obligations during tenancy. If something does not look right – bring it up straight away before signing,” advises Rob Smith, Managing Director of Whitegates.

“As the landlord, it is your responsibility to ensure your contracts are signed by both you and your tenants.

Using a letting agent to draw up your agreement gives you greater piece of mind that someone is there to handle the legal obligations for you.”


4. A tenancy agreement with incorrect dates

All tenancies should have a start date and an end date, and these should be clear on the tenancy agreement.

If they're not, or they are incorrect, this could cause problems if or when either the landlord or tenant wishes to give notice.


5. Missing occupiers on a tenancy agreement

Anyone over the age of 18 living in a rental property should be named on the tenancy agreement.

This helps to avoid a scenario where someone who isn’t named on the agreement remains in the property after others who were named have moved out.


6. Amending tenancy agreement terms without expert help

Tweaking or adding to an existing tenancy agreement can result in unfair terms being present.

For example, amending something that affects a tenant’s statutory right to quiet enjoyment would not be enforceable by law.

Legislation changes all the time, too, so using an old tenancy agreement as a template for a new one is also poor practice.

The best way to ensure a tenancy agreement is legally watertight is to use a letting agent.


How to end a tenancy agreement

Assured shorthold tenancy agreements provide both the landlord and the tenant with a level of security from a fixed term.

So, it’s extremely difficult for either party to end a tenancy agreement early, unless:

  • There is agreed break clause term in the tenancy agreement
  • Either the landlord or tenant is in breach of the tenancy agreement terms

To end an assured shorthold tenancy agreement, the landlord must:

  • Issue a section 21 notice to the tenant if the tenancy is at the end of a fixed term or is a periodic tenancy, giving not less than two months’ notice
  • Issue a section 8 notice if they have grounds to evict, such as the tenant being in rent arrears or the property being damaged
  • Give the required notice period when issuing a section 8 notice, which can vary depending on the grounds for eviction

Tenants who wish to end an assured shorthold tenancy, meanwhile, must:

  • Provide the landlord with the required notice period as stated in the tenancy agreement
  • Pay the rent up until the tenancy end date stated in the tenancy agreement


Navigating the 2026 Renters’ Rights Act: A Manchester Landlord’s Guide
6 April 2026
The UK rental market has officially entered a new era. With the full implementation of the Renters’ Rights Act in 2026, the traditional "Section 21" or no-fault eviction is a thing of the past. For landlords across Manchester and Salford, this shift has created a wave of uncertainty. At Northmode Properties, we’ve spent the last year preparing our portfolios for this transition. The good news? High-quality property management makes these new regulations manageable. Here is what you need to know to stay compliant and protect your investment in 2026. 1. The Death of Section 21: What Replaces It? Tenancies are now fully periodic from day one. You can no longer end a tenancy without a specific, proven reason. Instead, the government has strengthened Section 8 grounds. The Northmode Strategy: We ensure every tenancy agreement is bulletproof from the start. If you need to sell or move back into your property, we manage the mandatory notice periods (typically 4 months) to ensure you aren't tied up in the revamped housing court system. 2. Mandatory Ombudsman & Redress Schemes In 2026, every private landlord must join the new Private Rented Sector Landlord Ombudsman. Failing to do so can result in heavy fines from Manchester or Salford City Councils. How we help: As your Property Management Specialists, we act as the professional buffer. We handle tenant disputes early, preventing them from ever reaching the Ombudsman stage and protecting your reputation as a landlord. 3. The 'Right to Request' a Pet One of the most talked-about changes in 2026 is the tenant's right to request a pet. Landlords can no longer "unreasonably" refuse. The Opportunity: Rather than seeing this as a risk, we view it as a way to secure long-term, high-quality tenants. We ensure tenants have the mandatory pet insurance required by the new law, protecting your carpets and woodwork while assisting an underserved market of professional pet owners in across Manchester. 4. Decent Homes Standard: The New Audit Reality For the first time, the Decent Homes Standard applies to the private sector. If your Manchester rental doesn't meet specific health and safety criteria, you cannot legally collect rent. Our Compliance Audit: Northmode Properties conducts rigorous pre-tenancy inspections to ensure your property meets the 2026 energy and safety standards that the council's enforcement teams are looking for. Why Proactive Management is Your Best Asset 2026 isn't the year for "DIY" landlording. The risks of non-compliance, ranging from rent repayment orders to fines are simply too high. By switching to Northmode Properties, you aren't just hiring a letting agent; you’re hiring a compliance shield. We take the stress of the Renters' Rights Act off your plate so you can focus on your yield, not the legislation. Reach out today, our team will be happy to guide you through the changes and recommend the most suitable service for your property. Call us: 0161 676 0084 Email: enquiries@northmodeproperties.co.uk
overseas landlords with UK property
1 April 2026
Specialist property management for overseas and non-resident landlords. Northmode Properties provides expert NRL tax compliance and asset management in Manchester.
Row of UK terraced houses managed for portfolio landlords
10 March 2026
Managing a single rental is a job; managing a multi-unit portfolio in 2026 is a full-scale operation. With the introduction of the Private Rented Sector Database and the expansion of Selective Licensing across Greater Manchester, the "DIY" approach to a large portfolio is no longer just stressful it’s a legal liability. At Northmode Properties, we specialise in transitioning landlords from "accidental owners" to professional investors. Here is our 2026 blueprint for managing and scaling a multi-property portfolio. 1. Centralising Compliance in a "Periodic" Market With the 2026 abolition of fixed-term tenancies, your portfolio is now 100% periodic. For a landlord with 10 properties, that means 10 different notice periods to track. We use advanced management software to provide a single dashboard for your entire portfolio. We track gas safety, EICRs, and the new Decent Homes Standard across every unit simultaneously, ensuring you never miss a deadline that could lead to a Rent Repayment Order. 2. Navigating the Manchester "Licensing Patchwork" From Salford’s specific licensing zones to Manchester City Council’s latest schemes, the rules change street by street. We provide hyper-local expertise. We know exactly which properties in your portfolio require a license today and which ones will need an audit under the 2026 standards. We handle the paperwork, so you just collect the yield. 3. Tax Efficiency & Incorporation In 2026, the way you hold your properties (Individual vs. Limited Company) is more critical than ever due to shifting tax brackets and interest rate fluctuations. While we aren't tax advisors, we work alongside your accountants to ensure your management structure supports your corporate tax strategy. High-growth portfolios across Manchester in Ancoats and The Quays require professional oversight to remain profitable. 4. Risk Mitigation: The "Professional Buffer" The new Landlord Ombudsman means tenants have a direct line to complain about maintenance delays. For a multi-property landlord, one bad boiler in one flat can trigger an audit of your entire portfolio. Northmode acts as your legal shield. Our 24/7 maintenance response ensures that small issues never escalate into Ombudsman complaints, protecting your "Fit and Proper Person" status. From Landlord to Investor The ultimate goal of a multi-property portfolio is passive income. If you are spending your weekends chasing rent or checking smoke Alarms, you aren't an investor, you’re an employee of your own properties. To discuss a comprehensive audit of your current portfolio or to review our specialist management frameworks, please contact our senior team for a confidential consultation. T: 0161 676 0084 E: enquiries@northmodeproperties.co.uk
Modern apartment building representing professional property portfolio management in the private ren
6 December 2025
Discover how professional portfolio management helps landlords reduce risk, stay compliant, and improve returns across multiple rental properties.
Collage of property maintenance tasks representing landlord repair responsibilities in UK rental hom
24 May 2025
Learn what repairs UK landlords are legally responsible for, including plumbing, heating, and structural safety. Stay compliant and avoid disrepair claims.
AML compliance concept for UK landlords in 2025 showing Anti-Money Laundering blocks.
19 May 2025
New AML rules for UK landlords start May 2025. Learn what compliance checks are required and how to avoid legal penalties.
Modern apartment buildings in Manchester, relevant to commonhold and leasehold property ownership
14 May 2025
Learn what commonhold means, how it differs from leasehold, and what it could mean for future flat owners and landlords in England and Wales
Exterior of a buy-to-let property managed for reduced maintenance costs in Manchester.
4 May 2025
Discover how landlords can reduce property maintenance costs on buy-to-let homes while protecting rental income and boosting yield.
Block managers on a site visit
21 April 2025
Struggling with poor communication, high service charges, or lack of transparency from your current managing agent? Here’s how leaseholders can take control — from understanding your rights to switching to Manchester's trusted block management provider.
Residential investment properties in Manchester, ideal for portfolio landlords.
24 March 2025
Managing a property portfolio comes with great potential for high returns, but it also brings challenges such as maintenance coordination, tenant management, and financial planning. Portfolio landlords must adopt a strategic approach to ensure their investments are profitable, compliant, and stress-free. This guide explores the key principles of property portfolio management, offering insights on how to maximise rental income, streamline operations, and minimise risks. What is Property Portfolio Management? Property portfolio management refers to the strategic oversight of multiple investment properties. Unlike single-property landlords, portfolio landlords must balance different financial, operational, and regulatory considerations across multiple assets. A well-managed portfolio leads to: Consistent rental income and occupancy rates. Reduced maintenance costs through proactive planning. Legal compliance across all properties. Efficient handling of tenant relations. Key Strategies for Successful Property Portfolio Management 1. Establish a Clear Investment Strategy Before expanding a portfolio, landlords should define their investment goals: Buy-to-let income vs. capital growth – Do you prioritise monthly yield or long-term appreciation? Geographical focus – Concentrate on high-demand areas like Manchester and the Northwest. Property type – Focus on HMOs, single-lets, blocks, or a blend? Having a clear strategy helps landlords make informed purchasing and management decisions. 2. Professional Property Management: When to Delegate Self-managing a large portfolio can be overwhelming. Partnering with a property management company like Northmode Properties allows landlords to: Handle tenant communication, rent collection, and compliance. Reduce void periods with efficient tenant transitions. Access vetted contractors for cost-effective maintenance. A professional team can free up your time while ensuring high occupancy and compliance. 3. Financial Planning and Cash Flow Management Strong financial management is vital. Keep close watch on: Rental Yield & ROI – Make sure income exceeds expenses. Service Charges & Maintenance Budgets – Anticipate ongoing and long-term costs. Refinancing Options – Use equity to fund further growth. Tax Planning – Consider limited company structures to optimise tax. 4. Compliance and Risk Management Managing multiple properties means managing multiple legal obligations. Ensure: EPC and energy efficiency compliance Fire safety and gas certificates Deposit protection schemes HMO licensing (if applicable) Staying compliant protects against penalties, disputes, and reputational harm. 5. Scaling the Portfolio: Growth Strategies Looking to grow? Consider: Targeting high-yield areas and off-market opportunities Using remortgaging to release capital Forming joint ventures for larger deals Diversifying with HMOs, student lets, or mixed-use buildings Why Work with Northmode Properties At Northmode Properties, we specialise in helping portfolio landlords manage, grow, and protect their investments. We offer: Block and property management under one roof Lettings and tenant support tailored for portfolio landlords Maintenance coordination across multiple units Transparent financial reporting and strategic insights Ready to Take Your Portfolio to the Next Level? If you’re a portfolio landlord in Manchester or the Northwest, Northmode Properties is here to help you scale efficiently and sustainably. Contact us today to learn how we can support your growth and streamline your operations.